Glossary of Industry Terms
FAM (familiarization) tour
A free or reduced-rate trip offered to travel professionals to acquaint them with what a destination, attraction, or supplier has to offer.
An F.I.T. package that always includes air travel and a rental car and sometimes other travel components.
An itemized record of a guest’s charges and credits which is maintained in the front office until departure. Also referred to as a guest bill or guest statement.
Frequent Independent travel (F.I.T.)
A custom-designed, prepaid travel package with many individualized arrangements. F.I.T. are unescorted and usually have no formal itinerary.
A hotel with all guest rooms occupied.
A special room that is used primarily for private parties, banquets, and meetings. Also called banquet rooms.