Glossary of Industry Terms
The percentage of available rooms occupied for a given period. It is computed by dividing the number of rooms occupied for a period by the number of rooms available for the same period.
Slow booking periods for suppliers. Also called the low season.
A tour guide who conducts tours of one or several hours’ duration at a specific building, attraction, or site.
A travel routing design that departs from one location and returns to another. For example, travelers may fly into one city and depart from another one. Or a traveler may purchase round-trip transportation from the point of origin to one destination, at which another form of transportation is used to reach a second destination, where the traveler resumes the inital form of transportation to return to the point of origin.
Performing the practical work of operating a tour or travel program.
See Tour Operator.
Optional tour features that are not included in the base tour price, such as sightseeing excursions or special activities.
A company that takes groups from a given city or country to another city or country.
A tour that takes travelers out of the area, usually from a domestic city to another country.
Accepting reservations for more space than is available.
Those fixed costs involved in regular operations, such as rent, insurance, management salaries, and utilities.